The Rewarding Work of Helping People Change Their Lives
Until you work in a mental health setting, you never realize the prevalence of depression, anxiety, mood and attention deficit/hyperactivity disorders, trauma, substance abuse, paranoia, anger issues, family dysfunction and other mental health problems in our society.
In the midst of a career transition from public relations to counseling, I just completed the first year of my internship at an outpatient mental health clinic that served Medicaid recipients for my counseling degree program. I counseled people with all those issues. All took medications as part of their treatment. Therapy was the other half of their recovery and managing their symptoms.
Gaining better awareness of ourselves and understanding our current behaviors and how the past may have affected them can be a lifelong and complex process. At the risk of oversimplification, recovery and a more healthy and satisfying life for people suffering from mental health issues (excluding those without severe mental illness or psychosis) comes down to several key factors:
Desire and readiness to change
Commitment to take actions
Ability to implement new ideas or behaviors
Willingness to accept reality
Fortitude to replace negative or destructive thoughts with more positive ones
I found clients were able to change their thinking and behaviors, and as a result, their feelings and emotions, to varying degrees and on different timetables. One client reported she had consciously changed a negative pattern of thinking to a more positive one within a few weeks, and as a result had significantly reduced stress and anxiety and slept better. Her entire presentation changed from forlorn and dragging to bright and eager. That told me clients had the ability to make rapid and meaningful changes. When you observe someone change like that, it’s a beautiful thing.
Others struggled with the same issues of anxiety, anger or dependency for months with small improvements and back slides. They had walls that were harder to penetrate, built over lifetimes of learned behaviors, ingrained messages and adaptations to survive circumstances.
Overall, the internship provided a fascinating window into the human experience and human behavior through my adult and child clients and their families. It was a privilege to get to know them, and difficult to tell them I had to leave when my internship ended.
The internship also taught me how little I know about mental health disorders and strategies to help people who suffer from them. There’s so much to learn about the science and art of mental health and therapy. And about how to be comfortable just being with people, showing authentic caring, developing a connection and earning their trust. But I’m learning, and excited about expanding my knowledge, getting better at being helpful and more courageous about challenging people to dive deeper below the surface to confront the roots of their problems. All signs indicate it will be a rewarding new career. I’m glad I took that gamble.