This summer, I made the seemingly stark transition from working as a counseling intern in an outpatient mental health clinic serving low-income clients to teaching tennis at a large beach resort . One would think the two jobs would have nothing in common, both in clientele and job requirements, but that’s not the case. What’s the common denominator? Quickly evaluating, working with, and constantly interacting with people and all their personality types, moods, behaviors, idiosyncrasies and expectations.
In my previous job and career in public relations, I could frequently go a whole day with minimal direct interactions with people, if I wanted to. People in those jobs often interact mostly through their computer and e-mail and may even intentionally avoid personal, face-to-face conversations.
But that’s not possible as a counselor or as a tennis professional. Tennis is a form of therapy for many people, a way to escape stress, immerse in a physical activity and release tensions on the ball and endorphins in the body. The tennis pro is the counselor on the court. Part of the pro’s job is to figure out what makes people tick, what they want, how to engage, encourage and motivate them, and how to make them feel good about themselves. And that’s just referring to the paying clients. At the resort, there’s a large staff of tennis teachers and administrative workers, all with their own personality quirks, with whom I must interact personally every day.
I’ve learned there’s also some personality diagnosing taking place on the court, and learning how to interact with people differently. Some players are easy going and just happy to be playing; others are more demanding and have certain expectations – in other words, more difficult to please and more apt to complain or emphasize the negative. Many are happy; others crabby. Many are classic high-achievers; some are overly self-critical. Some players are filled with doubts while others have over-inflated egos. Some players like to talk a lot; others rarely utter a word.
Most parents are charming, but a few can be insufferable, as most tennis pros can attest. Most kids are a joy and are eager to please, while a few find pleasure in defiance and pushing limits. Some kids are more fragile than others. A few kids have emotional or behavioral challenges that present on the court.
While I doubt I will have any significant impact on anybody’s life this summer in my role as a tennis pro, like I felt I did as a counseling intern, I believe I am getting great practice at interacting with strangers and seeking to get a sense of who they are and making a quick connection, skills that translate directly to the counseling environment and relationship.
I never thought these two seemingly disparate professions would have such similarities until I became immersed in the tennis resort environment. In many ways, it has been just as challenging as counseling because of the need to develop fast interpersonal relationships, with both my fellow teaching pros and clients. For an introvert like me, that is a skill I am going to be constantly honing, on the court or in a counseling session. In each profession, I am in “the people business.”